Legal Policies

Terms and Conditions

1. Acceptance of Terms

By accessing and using Shakti Bill ("Service"), you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access our Service.

2. Service Description

Shakti Bill is a SaaS platform that provides billing solutions, customer management, menu management, QR code ordering, and business analytics tools for restaurants and businesses.

3. Account Registration

We only accept Google Logins to prevent any kind of Spam Activity.

4. Subscription and Payments

We offer both free trial and premium subscription plans. Payments are processed through secure third-party payment processors. Subscription fees are non-refundable except as specified in our Refund Policy.

5. User Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for all data, content, and information you input into the Service.

6. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

7. Limitation of Liability

Shakti Bill shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use or inability to use the Service.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of significant changes through our Service.

Privacy Policy

1. Information We Collect

Personal Information: When you register, we collect your name, email address, and Google account information for authentication purposes.

Business Data: We store your restaurant information, menu items, customer data, billing history, and business analytics that you input into our system.

2. How We Use Your Information

To Provide Services: We use your information to operate, maintain, and improve our Service, including billing, customer management, and analytics features.

Communication: To send you service-related notices and promotional communications.

Analytics: To understand how our Service is used and to improve user experience.

3. Data Storage and Security

Your business data is stored securely in Google Drive under your account. We implement industry-standard security measures to protect your information, including encryption and secure access controls.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share aggregated, non-personally identifiable information for business analysis.

5. Your Rights

You can access, update, or delete your personal information through your account settings. You may request deletion of your account and associated data by contacting us.

Refund and Cancellation Policy

1. Free Trial

We offer a 7-day free trial with full access to all features. No payment information is required during the trial period.

2. Subscription Plans

We offer flexible subscription plans (1 month, 3 months, 6 months, 12 months) with discounted rates for longer commitments.

3. Refund Policy

We offer a 7-day money-back guarantee from the date of subscription purchase. If you are unsatisfied with our Service, contact us within 7 days for a full refund.

Non-refundable circumstances: Refunds are not provided for partial months, unused time, or if you violate our Terms of Service.

4. How to Request Refund

To request a refund, please contact us at fordealsps7@gmail.com with your registered email address and reason for refund request. We process refunds within 7-10 business days.

Contact Information